Awarded contract

Telecare Alarm Service Business Continuity Support Including Call Handling Provision

Details

Supplier(s)
Delta Wellbeing
Value
16,446
Topic
IT services: consulting, software development, Internet and support
Published
8 March 2024

Tender description

This is not a call for competition, it is to notify the market of a contract award to Llesiant Delta Wellbeing Ltd (Delta) for the Telecare Alarm Service Business Continuity Support including Call Handling Provision by Caerphilly County Borough Council. The contract term for this requirement is for 3 years, with the option to extend for up to a further period of twenty-four (24) months.

Timeline

  1. Completed: Award date15 February 2024
  2. Completed: Award published8 March 2024
    Current notice

About the buyer

Caerphilly County Borough Council is the local authority for the county borough, and buys as a local government organisation through the Sell2Wales portal. Suppliers register on Sell2Wales to view and respond to the council's contract notices. A Procurement Services team handles enquiries and can be reached through a dedicated phone line and email address. Taxis, minibuses and wheelchair-accessible vehicle hire are sourced through a dynamic purchasing system. Childcare places in the non-maintained sector run through a separate dynamic purchasing system. Assessment and therapy services are bought through their own dynamic purchasing system.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Caerphilly County Borough Council's contract awards have been in construction work, IT services and construction materials.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support
  • 72120000 · Hardware disaster-recovery consultancy services
  • 72251000 · Disaster recovery services
  • 79711000 · Alarm-monitoring services
  • 85000000 · Health and social work services
  • 85323000 · Community health services
  • 98000000 · Other community, social and personal services

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Decision makers

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