Closed tender

Provision of Housing Repairs Mobile Working Solution

Details

Topic
Software package and information systems
Published
5 March 2024
Submission
12 April 2024

Tender description

Leicester City Council (“the Council”) are commencing a formal process to obtain market intelligence on offerings in the market on both commercial off-the-shelf solutions as well as any build offerings in the MS Power platform (or alternate) in relation to a mobile solution for housing repairs. This solution will primarily be used for the Housing Repairs and Maintenance Service. Leicester City Council own approximately 20,000 properties and undertakes around 90,000 repairs a year. These repairs are carried out about by around 350 trade operatives. The Council uses Unit4 (Agresso) as it’s Finance system and NEC Housing as it’s Housing Management Solution. Repairs are first raised within NEC Housing; however, the proposed solution should allow the Council to appoint and effectively schedule repairs to individual operatives and allow those operatives to progress repairs in real-time (including ordering materials) via a mobile device while on site. It should also include functionality to allow operatives to fully complete electronic certification (e.g., CP12 Gas Safety Certificates). Keywords: Housing Management Solution, Housing Repairs

Timeline

  1. Completed: Tender published5 March 2024
    Current notice
  2. Completed: Submission date12 April 2024

About the buyer

Leicester City Council buys as a local authority, advertising most opportunities through East Midlands Tenders, its regional supplier portal. Larger contracts appear on Find a Tender instead, where any supplier awarded a contract must also register from April 2026. Some contracts run through outside frameworks, including ESPO and the Government Commercial Agency. Suppliers apply to those bodies directly to become approved framework suppliers. A two-year procurement plan for 2026 to 2028 is published on the council's open data site. Supplier selection also weighs social value, such as local job creation and environmental impact, alongside price.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Leicester City Council's contract awards have been in transport services, construction work and software and information systems.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

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