Awarded contract

HCC 04/22 - The Provision of a Children's Contact Centre - AWARD

Details

Supplier(s)
Family Action
Value
£9,367,234
Duration
4 years
Topic
Health and social work services
Published
16 February 2023

Tender description

Successful suppliers name in full: Family Action Award Notice Number: 2023/S 000-004644 This project has now been awarded Please note that the contract start date detailed above is incorrect, due to technical issues. Please be advised that the actual start date is 11th August 2022.

Timeline

  1. Completed: Award published16 February 2023
    Current notice
  2. Completed: Award date20 February 2023
  3. Next: Contract expiry date30 March 2027in 6 months

About the buyer

Hertfordshire County Council is the local authority for Hertfordshire, and buys as a local government organisation. Every tender and quotation is advertised through Supply Hertfordshire, the council's electronic tendering portal. Nine public sector organisations across the county share Supply Hertfordshire as a joint procurement service. Registered suppliers receive automated email alerts when new tenders match their chosen category. Suppliers must also register on the Central Digital Platform to generate a Share Code for above-threshold procurements, a rule in effect since February 2025. Contracts carry the council's own terms and conditions for every goods, services and works purchase.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Hertfordshire County Council's contract awards have been in health and social work, construction work and IT services.

Relevant CPV codes

  • 85000000 · Health and social work services
  • 85300000 · Social work and related services
  • 85311300 · Welfare services for children and young people
  • 85320000 · Social services

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Decision makers

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