Open tenderClosing in 3 weeks

Engagement, Customer Feedback and Co-production Support for Adult Social Care

Details

Value
£75,000
Topic
Health and social work services
Published
29 September 2026
Submission
21 October 2026in 3 weeks

Tender description

City of York Council Adult Social Care (ASC) is undertaking a programme of improvement following the recent assessment by the Care Quality Commission. ASC is seeking to commission a provider to support improvements in engagement, customer feedback and co-production. This will include working with people with lived experience to understand the current landscape and co-produce a more sustainable and effective approach to engagement and participation.

Timeline

  1. Completed: Tender published29 September 2026
    Current notice
  2. Next: Submission date21 October 2026in 3 weeks

About the buyer

City of York Council is a unitary authority covering the city of York, and buys as a local government organisation through its own dedicated commercial procurement service. Suppliers bid for tenders and quotation opportunities through the YORtender online portal. Much of this procurement flows through the Yorkshire Purchasing Organisation, a public sector purchasing consortium. Contractors bidding for larger building works need Constructionline Gold accreditation. A Procurement Forward Plan lists potential upcoming projects and tendering opportunities across the council. The council has belonged to the York and North Yorkshire Combined Authority since 2024.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of City of York Council's contract awards have been in construction work, IT services and architectural and engineering services.

Relevant CPV codes

  • 85000000 · Health and social work services

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