Workforce Management Software Essex
Details
- Buyer
- Suffolk Constabulary
- Supplier(s)
- BUSINESS SYSTEMS (U.K.) LIMITED
- Value
- £377,336
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 29 December 2023
- Source
- uk:contracts_finder
Tender description
Essex Police wish to replace the Electronic Duty Sheet (EDS) with a new Workforce Management (WFM) solution which will allow Contact Management to more effectively plan resource requirements to meet request for service volumes based on predictive data, planned events, environmental factors and staff availability. The Force are seeking a modern solution from the best available products on the commercial market and need to ensure it will link with our other IT and telephony systems. This solution must adhere to the 7 Force IT Non-Functional Requirements and Information Security Baseline Requirements and be fully compliant with the Business Functional Requirements.
Timeline
- Completed: Award date18 December 2023
- Completed: Award published29 December 2023Current notice
- Next: Contract expiry date17 December 2026in 1 month
About the buyer
Suffolk Constabulary polices Suffolk and buys through 7 Force Commercial Services, a function it shares with six neighbouring police forces. Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Kent, Norfolk and Suffolk now pool their buying power under a shared commercial team. Existing contracts sit on the National Blue Light Contracts Database, and standard terms and conditions also apply.
A published pipeline also lists upcoming tendering opportunities across the wider collaboration.
Over the past 5 years, most of Suffolk Constabulary's contract awards have been in business services, construction work and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@suffolk-constabulary.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@suffolk-constabulary.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@suffolk-constabulary.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@suffolk-constabulary.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@suffolk-constabulary.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@suffolk-constabulary.gov |
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