User testing to assess accessibility of the Rail Ombudsman
Details
- Supplier(s)
- Research Institute for Disabled Consumers
- Value
- £29,600
- Duration
- 4 months
- Topic
- Research services
- Published
- 21 December 2023
- Source
- uk:contracts_finder
Tender description
ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers. This User Testing will be focused on passengers with disabilities, and older users who may also have accessibility needs.
Timeline
- Completed: Award date19 December 2023
- Completed: Award published21 December 2023Current notice
- Completed: Contract expiry date26 April 2024
About the buyer
Office of Rail and Road is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73110000 · Research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov |
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