COV - Revenues and Benefits System and Support
Details
- Supplier(s)
- Capita Business Services Ltd
- Value
- £2,150,000
- Duration
- 5 years
- Topic
- Software package and information systems
- Published
- 19 December 2023
- Source
- uk:contracts_finder
Tender description
Cloud hosted software for the use of Revenue and Benefits including ongoing support and maintenance. Contract award through Kent Commercial Services (KCS) Provision of Managed Services for Business Solutions (Y20023). Contract includes option for 2 x 1 year extensions.
Timeline
- Completed: Award published19 December 2023Current notice
- Completed: Award date1 January 2024
- Next: Contract expiry date31 March 2029in 2 years
About the buyer
Coventry City Council is a local authority serving the city of Coventry, with its own procurement service. Larger opportunities are advertised through CSW-JETS, a shared e-tendering portal with Solihull and Warwickshire. The three councils have run this joint tendering system since 2010. Find a Tender, the government's central digital platform, carries the very largest contracts too. That national route has applied since the Procurement Act 2023 took effect in February 2025. Bids are judged on price alone or under the Most Advantageous Tender method. Quality and social value count alongside cost under that approach.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Coventry City Council's contract awards have been in IT services, health and social work and construction work.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@coventry-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@coventry-city-council.gov |
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