Awarded contract

Security Services

Details

Supplier(s)
ISS Group
Value
£84,300,000
Topic
Closed-circuit television cameras
Published
13 December 2023

Tender description

he City of London Corporation is tendering for the provision of Security Services. ​The contract will cover the following sites: Guildhall, City of London Police, Barbican Centre, Guildhall School of Music and Drama, Mansion House and Investment Property Group (IPG) including Leadenhall Market and properties held by Bridge House Estates. The services will include: ​Permanent Services: ​Front of house / concierge / security receptionist ​Mobile Patrol ​Key Holding and Emergency Response ​CCTV and Access Control monitoring ​Risk Threat / Vulnerability Assessments ​Remote Monitoring (Passive and Active) ​ ​Ad-hoc Services: ​Front of house/concierge/security receptionist ​Mobile Patrol ​Event Security ​Traffic Management ​Consultancy Services ​Dog Handling Key objectives of the new contract will be to: ​• Build on, improve and transform the current provision ​• Deliver exceptional customer service ​• Transform the ’manned guarding’ reception at IPG properties to a fully comprehensive Front of House/ building management service ​• Access innovation and continuous improvement in the security sector ​• Deliver vulnerability assessment, threat analysis and proactive management via regular testing exercises ​• Provide event (ceremonial and commercial) security planning and management including protest support. Lot 1: The contract will cover the following sites: Guildhall, Police, Barbican, Guildhall School of Music and Drama, Mansion House and Investment Property Group (IPG) including Leadenhall Market and properties held by Bridge House Estates. The services will include: ​ ​Permanent Services: ​Front of house / concierge / security receptionist ​Mobile Patrol ​Key Holding and Emergency Response ​CCTV and Access Control monitoring ​Risk Threat / Vulnerability Assessments ​Remote Monitoring (Passive and Active) ​ ​Ad-hoc Services: ​Front of house/concierge/security receptionist ​Mobile Patrol ​Event Security ​Traffic Management ​Consultancy Services ​Dog Handling ​ ​Key objectives of the new contract will be to: ​• Build on, improve and transform the current provision ​• Deliver exceptional customer service ​• Transform the ’manned guarding’ reception at IPG properties to a fully comprehensive Front of House/ building management service ​• Access innovation and continuous improvement in the security sector ​• Deliver vulnerability assessment, threat analysis and proactive management via regular testing exercises ​• Provide event (ceremonial and commercial) security planning and management including protest support.

Timeline

  1. Completed: Award published13 December 2023
    Current notice
  2. Completed: Award date7 October 2024

About the buyer

City of London Corporation buys as a local authority, and sets out its own procurement policies and requirements for suppliers. Its City Fund draws on rental and interest income from the Corporation's own property, alongside business rates and council tax. The Corporation also runs soft market testing to shape future procurements with suppliers.

A three-year Commercial Pipeline gives suppliers early visibility of larger opportunities.

Over the past 5 years, most of City of London Corporation's contract awards have been in architectural and engineering services, business services and construction work.

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