Awarded contract

Patient Portal

Details

Supplier(s)
ICNH Ltd
Value
£865,000
Duration
5 years
Topic
Software package and information systems
Published
11 December 2023

Tender description

The Trust wishes to invest in a Trust-wide Patient Portal for patients under Acute and Community aspects of care. The Patient Portal will allow patients to: • Securely view their own healthcare record (including results) • Update appointments or their records • Access communication (e.g. Appointment letters, discharge summaries, Outpatient Outcome letters) and care plans. Currently the Trust provides no electronic means for patients to access their health record to check appointments, make adjustment requests for time/date changes for appointments or planned surgery dates.

Timeline

  1. Completed: Award date27 October 2023
  2. Completed: Award published11 December 2023
    Current notice
  3. Next: Contract expiry date26 October 2028in 2 years

About the buyer

Lewisham and Greenwich NHS Trust is a healthcare provider of local and acute care across Lewisham, Greenwich and Bexley. Procurement runs through SmartTogether, a shared service hosted by Guy's and St Thomas' NHS Foundation Trust. Dartford and Gravesham NHS Trust also buys through SmartTogether. The sourcing team covers clinical and non-clinical spend categories. Frameworks used include London Procurement Partnership, the Government Commercial Agency and NHS Supply Chain.

Over the past 5 years, most of Lewisham and Greenwich NHS Trust's contract awards have been in construction work, architectural and engineering services, and software and information systems.

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Decision makers

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