Measuring passenger awareness of the Rail Ombudsman
Details
- Supplier(s)
- Savanta Group Limited
- Value
- £49,950
- Duration
- 4 months
- Topic
- Market research services
- Published
- 11 December 2023
- Source
- uk:contracts_finder
Tender description
ORR wishes to establish the levels of passenger awareness of the Rail Ombudsman amongst rail users in Great Britain, along with their perceptions of the value and utility of the service.
Timeline
- Completed: Award published11 December 2023Current notice
- Completed: Award date11 December 2023
- Completed: Contract expiry date29 March 2024
About the buyer
The Office of Rail and Road is a non-ministerial department that regulates Britain's railways, monitors the roads network, and buys through a central procurement team. Smaller purchases need one quote or three written quotes, depending on value. A published policy commits the department to encouraging and supporting small and medium-sized businesses.
Over the past 5 years, most of the Office of Rail and Road's contract awards have been in business services, architectural and engineering services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-rail-and-road.gov |
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