Contact Centre Services
Details
- Buyer
- COMPANIES HOUSE
- Supplier(s)
- SERCO LIMITED
- Value
- £9,544,470.42
- Duration
- 2 years
- Topic
- Administration services
- Published
- 13 December 2023
- Source
- uk:contracts_finder
Tender description
Provision of outsourced contact centre services.
Timeline
- Completed: Award published13 December 2023Current notice
- Completed: Award date19 February 2024
- Completed: Contract expiry date16 November 2025
About the buyer
Companies House incorporates and maintains the public register of UK companies, and buys as a central government agency. Most goods and services are bought through frameworks set up by the Government Commercial Agency. Regulated contracts follow the Cabinet Office's standard contract terms. All opportunities run to a fair, transparent process, with no direct approaches accepted outside it.
Over the past 5 years, most of Companies House's contract awards have been in software and information systems, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@companies-house.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@companies-house.gov |
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