Autism Information, Advice and Support Services

Tender description

North Ayrshire Council are seeking to appoint a suitably qualified service provider to deliver autism information, advice and support services. The service will support people from across Ayrshire who have personal or professional questions regarding autism. The service will be delivered across all Ayrshire authorities, inclusive of East Ayrshire Council, North Ayrshire Council and South Ayrshire Council. The contract will be for a period of 3 years with the option to extend for a up to a further 24 months. The contract will be let under North Ayrshire Council's Terms and Conditions of Contract for Health and Social Care Services. Core service delivery will offer the following supports as a minimum across the term of the contract: - One-to-one advice, information and guidance delivered in a person-centred manner across a wide variety of platforms (face-to-face, telephone, text, email and Microsoft Teams) - 8 week workshops focussing on parent and carers and how to support their child/young person - Provide relevant and timely information, advice, and signposting to individuals living with Autism. This will include families and carers. - Create strong working partnerships with clinical and non-clinical statutory services who work with the same client group. - Develop strong working partnerships with third sector and community support groups who work with the same client group. - Collaborate and work with other organisations to share knowledge and best practice. - Identify development opportunities and utilise all available training - Provide a high-quality service that is informative and person-centred. - Encourage and support service users to enhance their existing and acquire additional skills, thereby promoting their independence. - Encourage and support service users to develop the skills to become included in their community to the degree that is desirable to them, thereby reducing social isolation. The service will be required to manage resources effectively and meet all specified targets.