Awarded contract

IT Asset Management Solution

Details

Value
£542,000
Topic
IT services: consulting, software development, Internet and support
Published
4 December 2023

Tender description

Procurement of IT asset management solutions There are three elements to this: • IT Asset Management (ITAM) solution which includes Hardware Asset Management (HAM) • Software Asset Management (SAM) • Discovery tool Lot 1: An exercise was completed to determine how to source the IT Asset Management Solution and the the direct model was preferred over a reseller option. ServiceNow was determined to be the supplier to fully meet the requirements. There is an existing contract with an expiry date of 31 July 2025 and the ITAM will be aligned with the existing contract with a co-termination date. Additional information: Traditionally, asset management solutions can only monitor usage and licenses for software that is installed on a device. ServiceNow will do this, but will also monitor SaaS applications accessed via a browser and the platform has extensive functionality for monitoring and managing SaaS usage. This will give insights into which SaaS applications are being used, and by whom which could flag any GDPR issues or any overlapping software. License management of SaaS applications should bring a reduction in costs and allow for better license management. Any over licensing will be flagged up either from built in integrations or using APIs.

Timeline

  1. Completed: Award published4 December 2023
    Current notice
  2. Completed: Award date4 December 2023

About the buyer

University of Birmingham is a higher education organisation whose central Procurement Division buys on behalf of its colleges, departments and professional services. Framework agreements arranged through regional consortia set fixed terms, service levels and pricing, and a purchase is committed only once an order is placed. The University also runs its own Build Higher Framework for construction projects, appointing five approved contractors to deliver against it. Suppliers register on the University's in-tend portal to view and respond to live tenders. Sustainable procurement principles apply across all University purchasing, covering carbon reduction and ethical supply chains.

Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.

Over the past 5 years, most of University of Birmingham's contract awards have been in business services, software and information systems and research and development.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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