Awarded contract

Hosted Job Manager and Dynamic Scheduling Software Solution (2023-2024)

Details

Value
£155,254
Topic
Scheduling and productivity software package
Published
4 December 2023

Tender description

Job Manager the current scheduling tool used for Home Support licences, hosting and support. Current services provision as follows: - Home support : Home support workers currently receive electronic schedules to their mobile devices to identify appointment schedules. This is an efficient and effective process which makes communication of information and changes more immediate and reduces paperwork. At present there are around 3,500 customers who receive care through this service. - Housing: Technical Officer diaries are maintained via the dynamic scheduling system. With the introduction of mobile working Technical Officers have improved their inspection visits, and access failure rates are much lower than with the previous manual process. The system enables effective alignment of service delivery with Mears, a partner agency.

Timeline

  1. Completed: Award date28 November 2023
  2. Completed: Award published4 December 2023
    Current notice

About the buyer

North Lanarkshire Council is a local authority, and procures through a centre-led action network that combines devolved and corporate buying. A Corporate Procurement Team lets corporate contracts and builds joint frameworks with Scotland Excel and Procurement Scotland. Procuring Service Areas across council services let their own local contracts within a corporate framework. A Dynamic Purchasing System arranges transport for pupils with additional support needs.

Over the past 5 years, most of North Lanarkshire Council's contract awards have been in construction work, architectural and engineering services and health and social work.

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Decision makers

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Procurement Manager+44 •••• ••••••
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