Awarded contract

Decriminalised Parking Enforcement Services

Details

Value
£382,138
Topic
Parking services
Published
7 December 2023

Tender description

North Ayrshire Council (“NAC”) is seeking to procure the provision of a Decriminalised Parking Enforcement Service. NAC will be recruiting our own parking attendants therefore this requirement is for the administrative support and provision of decriminalised traffic and parking enforcement services for on and off street parking restrictions and Traffic Regulation Orders within the North Ayrshire Council boundary. The successful service provider shall be responsible for: PCN processing & back-office operation Provision of a cloud-based recording system for PCNs PCN Payment Processing Notices to Owners (Pre & Post) Charge Certificates Debt recovery Call Handling Complaint Handling General correspondence Supply of IT equipment & connectivity Parking & Bus Lane Tribunals Scotland

Timeline

  1. Completed: Award date30 November 2023
  2. Completed: Award published7 December 2023
    Current notice

About the buyer

North Ayrshire Council delivers local services from Irvine, and buys as a local authority through its own Corporate Procurement Unit. Much of its buying runs through Scotland Excel and Scottish Government frameworks, and Crown Commercial Service agreements. Neighbouring local authorities are frequent partners on shared, collaborative contracts across the region. Specialist officers manage spend across construction, social care, facilities management, ICT and utilities.

Over the past 5 years, most of North Ayrshire Council's contract awards have been in architectural and engineering services, IT services and repair and maintenance.

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