Tenant and Leaseholder Satisfaction Surveys 2023-24
Details
- Supplier(s)
- Opinion Research
- Value
- £54,110
- Duration
- 10 months
- Topic
- Research and development consultancy services
- Published
- 27 November 2023
- Source
- uk:contracts_finder
Tender description
The London Borough of Newham (LBN) would like to commission a research provider to undertake its 2023-24 Tenant and Leaseholders Surveys, analyse and report on the results. The purpose of the surveys is to assess attitudes towards Newham and its managing agents as landlords, as well as to measure overall satisfaction with the services provided. The results of the surveys will be used for regulatory reporting, performance monitoring and comparison between providers, as well as to identify overall areas of strength and areas for improvement in the delivery of Newham's housing services. The Authority is using the Fusion Procurement Portal for the Procurement Process: https://elyq.fa.em3.oraclecloud.com/fscmUI/faces/PrcPosRegisterSupplier?prcBuId=300000002089195 ("the Procurement Portal").
Timeline
- Completed: Award date23 October 2023
- Completed: Award published27 November 2023Current notice
- Completed: Contract expiry date23 August 2024
About the buyer
London Borough of Newham is a London local authority that runs its own dedicated procurement team. Framework and dynamic purchasing system orders with a future expiry run through the council's Oracle Fusion platform.
Construction and related trade suppliers register through Constructionline rather than a council-held approved list.
Over the past 5 years, most of London Borough of Newham's contract awards have been in construction work, health and social work and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-newham.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-newham.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-newham.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-newham.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-newham.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-newham.gov |
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