Stale Pre-tender

Soft-Market Test - Mediation Services

Details

Buyer
Torus
Topic
Arbitration and conciliation services
Published
29 November 2023

Tender description

Torus requires a mediation service that can offer remote and in-person services for social housing customers, for issues relating to housing nuisance. This includes face-to-face, shuttle and community mediation services. This service will cover areas including Liverpool, Warrington, St Helens and surrounding areas. Lot 1: For the avoidance of doubt, this notice is for the purpose of conducting a soft market testing exercise and will not formally begin the procurement or constitute any commitment by Torus to undertake any procurement exercise.

Timeline

  1. Completed: Pre-tender published29 November 2023
    Current notice

About the buyer

Torus is a housing association operating across Liverpool, St Helens and Warrington, trading under that name as Torus62 Limited. New-build contracts are commissioned through JV North, a shared framework run by nine housing associations across the north of England. Repairs and maintenance run under a separate framework, with a lead contractor and a secondary contractor.

Over the past 5 years, most of Torus's contract awards have been in business services, construction work and IT services.

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Decision makers

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