Closed tender

Security and Systems Management Solution - Request for Information

Details

Value
£350,000
Topic
IT software package
Published
1 December 2023
Submission
20 December 2023

Tender description

The University is undertaking a project to establish an Information Technology Operations Centre (ITOC). UoM has a clear vision for the ITOC - it will provide a comprehensive central function for service management monitoring operational maintenance, backup monitoring, change readiness and service impact monitoring, out of hours single worker overwatch, intervention and escalation for major incidents and several other services, eventually providing a 24/7 service. As part of this project, it has been identified that it would be beneficial to conduct soft market testing to ascertain the offerings around ITOC / IT Estate monitoring and management within the market Additional information: Is a Recurrent Procurement Type? : No

Timeline

  1. Completed: Tender published1 December 2023
    Current notice
  2. Completed: Submission date20 December 2023

About the buyer

The University of Manchester is an education buyer in Manchester, with a Central Procurement Office on Oxford Road. The university says it no longer counts as a contracting authority, a status it lost from 1 August 2023. The university keeps no approved supplier list. Suppliers can also win work through frameworks let by purchasing consortia such as NWUPC, SUPC and APUC.

Over the past 5 years, most of The University of Manchester's contract awards have been in software and information systems, repair and maintenance and business services.

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