Awarded contract

ICT Managed Service Regional Framework

Details

Value
£175,000,000
Duration
4 years
Topic
Maintenance and repair of information technology equipment
Published
27 November 2023

Tender description

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer's other contracted partners. The services required will be: • Service Management • Customer Service Desk • Applications • End User Workplace • Technical Security • Hosting • Data and Voice Network • Field Mobile • Airwave • Resources

Timeline

  1. Completed: Award date17 November 2023
  2. Completed: Award published27 November 2023
    Current notice
  3. Next: Contract expiry date16 November 2027in 13 months

About the buyer

Devon & Cornwall Police is a blue light force serving Devon, Cornwall and the Isles of Scilly, and buys through a shared regional procurement team. The Southwest Police Procurement Department runs strategic sourcing above a set contract value across four forces, Devon & Cornwall, Dorset, Gloucestershire and Wiltshire. Purchases below that threshold stay with each force's local procurement team. A joint Senior Category Buyer role spans both Devon & Cornwall Police and Dorset Police.

Over the past 5 years, most of Devon & Cornwall Police's contract awards have been in software and information systems, public administration and defence and fuel and energy.

Relevant CPV codes

  • 50312600 · Maintenance and repair of information technology equipment
  • 50312610 · Maintenance of information technology equipment
  • 50312620 · Repair of information technology equipment
  • 72000000 · IT services: consulting, software development, Internet and support
  • 72222000 · Information systems or technology strategic review and planning services
  • 72222100 · Information systems or technology strategic review services
  • 72222200 · Information systems or technology planning services
  • 72222300 · Information technology services
  • 72223000 · Information technology requirements review services
  • 72267100 · Maintenance of information technology software
  • 72267200 · Repair of information technology software

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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