Hornbill Subscription and Maintenance
Details
- Supplier(s)
- Hornbill Service Management Limited
- Value
- £112,146
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 28 November 2023
- Source
- uk:contracts_finder
Tender description
12 month contract extension for licencing support and maintenance for Hornbill service management software.
Timeline
- Completed: Award published28 November 2023Current notice
- Completed: Award date21 September 2024
- Completed: Contract expiry date20 September 2025
About the buyer
Parliament set up Financial Ombudsman Service in 2001 to investigate complaints about financial businesses. Financial Ombudsman Service buys as a central government body. Framework agreements from the Government Commercial Agency and ESPO offer another route to market. Purchases range from building maintenance to professional consultancy. Suppliers must meet its security, data processing and equality standards.
Mini-competitions are run among suppliers on those frameworks.
Over the past 5 years, most of Financial Ombudsman Service's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov |
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