Closed tender

Student Payment Service Provider

Details

Topic
International payment transfer services
Published
23 November 2023
Submission
17 January 2024

Tender description

The University of Bristol is seeking a single supplier to deliver business objectives relevant to the procurement include providing a secure, compliant, and efficient (with respect to time and cost) payment service which meets the diverse needs of a wide range of payers and forms a positive part of the overall student experience. The main drivers have been identified as processing efficiency, streamlining the student payment experience, and improved utilisation of staff resources. Full details are in the tender documents at the tendering portal. Interested tenderers should visit the tendering portal https://tenders.bris.ac.uk to access, download, review and submit tender documents. If you are not already registered on the site, please ensure you complete the registration process. All queries about registration and accessing the advertised opportunity must be directed to the portal provider - Jaggaer. Additional information: The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of payment queries. To deliver a positive payment experience to students we aim to provide: - a secure and efficient (with respect to time and cost) payment service, - prompt, courteous, and well-informed resolution of queries around payment, - a range of payment channels to suit different needs, and -maximum visibility for the student of their payment from initiation to allocation. Full details are in the tender documents at the tendering portal. Interested tenderers should visit the tendering portal https://tenders.bris.ac.uk to access, download, review and submit tender documents. If you are not already registered on the site, please ensure you complete the registration process. All queries about registration and accessing the advertised opportunity must be directed to the portal provider - Jaggaer.

Timeline

  1. Completed: Tender published23 November 2023
    Current notice
  2. Completed: Submission date17 January 2024

About the buyer

University of Bristol is a higher education institution that buys through its own procurement team. Much of this procurement flows through frameworks from the Southern Universities Purchasing Consortium and the Crown Commercial Service. Category teams advise faculties and divisions on purchases before tenders are issued. Tenders are issued directly when no suitable framework applies. The procurement team is an active member of the Higher Education Procurement Association.

Over the past 5 years, most of University of Bristol's contract awards have been in laboratory and precision equipment, transport equipment and architectural and engineering services.

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