Awarded contract

P694 Regulatory Service Software

Details

Supplier(s)
Arcus Global Ltd
Value
£667,827
Topic
License management software package
Published
15 November 2023

Tender description

A permitted extension of WCC's current Regulatory Services Contract. Lot 1: Public Protection and Licensing (PPL) have recently implemented a solution called Arcus from Arcus Global as a pilot for the regulatory service area of Food Safety to manage Food Inspections, Registrations and enforcements The aim of the pilot was to see if it was possible, by using a best of breed system that the solution, to: • Promote self service • Automate administrative process • Mobilise workforce • Digitise current offline/paper processes As the initial implementation has been deemed a success the requirement is to add additional modules to the solution already assessed. This contract is to implement the additional modules required.

Timeline

  1. Completed: Award date31 October 2023
  2. Completed: Award published15 November 2023
    Current notice

About the buyer

Westminster City Council is a London local authority that centralised procurement into a dedicated department in 2020. Larger contracts run through open procedures, restricted tendering, or frameworks and dynamic markets. The council commissions adults' and children's services with the Royal Borough of Kensington and Chelsea under a bi-borough arrangement. A Contract Management Framework, refreshed in November 2023, governs awarded contracts.

Over the past 5 years, most of Westminster City Council's contract awards have been in health and social work, architectural and engineering services and business services.

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