Awarded contract

Multi Supplier Framework for Clinical and Business Video Collaborative Platforms for the Irish Health Service

Details

Value
€7
Topic
Software package and information systems
Published
16 November 2023
Source
eu:ted

Tender description

The Health Service Executive (HSE) is seeking to award a Multi-Supplier Framework Agreement for clinical and business video collaborative platforms for use throughout the Irish Health Service. The solutions, which will be delivered as Software as a Service (SAAS), will allow authorised users to provide care to service users, where clinically appropriate, and remote communication with colleagues, utilising video technology. Please see Tender Documents, available to download at www.etenders.gov.ie Lot 1: Platforms suitable for small clinical groups (< 4 users per session) Platforms suitable for One to One and Small group clinical use (<4 participants) e.g. Outpatient appointment between healthcare provider and service user/patient along with their representatives or small clinical meeting. This Lot will be limited to the 3 top scoring qualified tenderers. Please see Tender Documents, available to download at www.etenders.gov.ie Lot 2: Platforms suitable for large clinical groups (≥4 users per session) Platforms suitable for larger Clinical Groups e.g. Patient and Clinician education sessions/workshops or large Multi-Disciplinary Team meetings. This Lot will be limited to the 3 top scoring qualified tenderers Please see Tender Documents, available to download at www.etenders.gov.ie Lot 3: Platforms suitable for Enterprise Business use. (>3,000) Platforms suitable for business use, with option to host in excess of 3,000 attendees in a meeting environment, and ability to manage elements of these attendees. This Lot will be limited to the 3 top scoring qualified tenderers Please see Tender Documents, available to download at www.etenders.gov.ie

Timeline

  1. Completed: Award published16 November 2023
    Current notice
  2. Completed: Award date16 November 2023

About the buyer

Health Service Executive runs Ireland's public health service, and buys as a central healthcare organisation through a dedicated national procurement team. HSE is described as the State's largest public sector purchaser. HSE tenders above national thresholds are advertised on eTenders, Ireland's state procurement platform. Contracts above EU thresholds appear in the Official Journal of the European Union. HSE Procurement, the central commercial team, negotiates national framework agreements and manages large contracts. Individual hospitals, community health bodies and local HSE regions can source lower-value contracts directly. A single helpdesk handles procurement queries from suppliers.

€29.5bn was the estimated value of contracts awarded across the Irish public sector in 2025.

Over the past 5 years, most of HSE's contract awards have been in construction work, electrical equipment and lighting and business services.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 48500000 · Communication and multimedia software package
  • 48510000 · Communication software package
  • 48511000 · Desktop communications software package
  • 48515000 · Video conferencing software package

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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