GB-Glasgow: Digital Analytics
Details
- Supplier(s)
- Medallia, Inc.
- Value
- £67,320
- Duration
- 1 year
- Topic
- Information technology services
- Published
- 14 November 2023
- Source
- uk:contracts_finder
Tender description
Student Loans Company (SLC) has an ambitious strategy to deliver intuitive, supportive and trusted digital services. for all customers and products. Customers want to feel empowered when dealing with their student finance, meaning interacting with Student Loans digitally with as minimal effort as possible. Customer expectations are changing fast, to earn the right to be seen as an enable for student opportunity we need to offer seamless and effortless digital experiences that change and adapt with evolving customer needs.
Timeline
- Completed: Award published14 November 2023Current notice
- Completed: Award date20 November 2023
- Completed: Contract expiry date19 November 2024
About the buyer
Student Loans Company administers loans and grants to students across the UK as a non-departmental public body sponsored by the Department for Education. The Commercial Services team runs procurement across the organisation. Framework agreements are the first route, particularly through Crown Commercial Service and Scottish Government procurement. Contracts above the regulated threshold are advertised on Find a Tender. Suppliers register through the Central Digital Platform to bid for covered procurements. A forward pipeline lists upcoming opportunities ahead of the largest contracts. Delivery partners have joined through a technology transformation procured by competitive tender.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Student Loans Company's contract awards have been in software and information systems, IT services and business services.
Relevant CPV codes
- 72222300 · Information technology services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov |
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