GB-Edinburgh: Website Support
Details
- Supplier(s)
- Big Blue Door Ltd
- Value
- £22,200
- Duration
- 4 years
- Topic
- Software support services
- Published
- 17 November 2023
- Source
- uk:contracts_finder
Tender description
The Northern Lighthouse Board (NLB) has a corporate and e-commerce website. Both sites are built in the WordPress environment. •NLB main site (https://www.nlb.org.uk/) •NLB shop (https://www.nlb.org.uk/shop/) The objective of this project is to put in place a support and development contract with an established company with proven expertise in the WordPress web and e-commerce arena. This contract is for a period of 4 years. The websites are managed by NLB staff who upload content to the sites and process orders on the online shop. Both sites are public facing. Data Security - is an important part of this contract and Suppliers must hold either Cyber Essentials, Cyber Essentials Plus or ISO27001 certification, to be considered for this quotation. The selected company will enter into an agreed contract to deliver technical support during 24/7/365 of the NLB website and shop. The contract will include the following requirements. •Review the existing WordPress NLB website and e-commerce shop and provide a recommendation report •Quarterly health checks •Updates as required •Upgrades as required •Development work as and when required. Based on a 7 hours day rate (for example, creating a new area/page from supplied graphics) •Training as and when required. Based on a 7 hours day rate A service level agreement will be required to be provided by the Supplier, this must include availability times, response times and policy on resolution times, as part of the agreement NLB are looking for a response time of 4 hours, for critical response.
Timeline
- Completed: Award date15 November 2023
- Completed: Award published17 November 2023Current notice
- Next: Contract expiry date31 October 2027in 12 months
About the buyer
Northern Lighthouse Board is the General Lighthouse Authority for Scotland and the Isle of Man, a central government agency with its own procurement team. The board maintains 208 lighthouses and 174 buoys along some of the UK's most exposed coastlines. Aviation services are procured jointly with Trinity House across their combined areas. Larger contracts, including its vessel replacement programme, go out to open, competitive tender under UK procurement legislation.
Over the past 5 years, most of Northern Lighthouse Board's contract awards have been in construction work, transport equipment and transport support and travel services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@northern-lighthouse-board.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@northern-lighthouse-board.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@northern-lighthouse-board.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@northern-lighthouse-board.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@northern-lighthouse-board.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@northern-lighthouse-board.gov |
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