Expired contract

COV - Funds Disbursement

Details

Value
£2,200,000
Duration
1 year
Topic
Financial systems software package
Published
15 November 2023

Tender description

PayPoint is the platform the Council currently uses to provide fuel vouchers to customers to either top up their card meters or pay their fuel bill. PayPoint have recently taken on other products which will make the delivery of our service more efficient and give customers greater choice. It is the intention of the service that PayPoint is continued to be the platform used to support customers with their energy and fuel costs. The new products being introduced by PayPoint include the ability to provide vouchers that can be redeemed in a range of outlets for customers who required clothing and essential household items.

Timeline

  1. Completed: Award date21 September 2023
  2. Completed: Award published15 November 2023
    Current notice
  3. Completed: Contract expiry date2 December 2024

About the buyer

Coventry City Council is a local authority serving the city of Coventry, with its own procurement service. The three councils have run this joint tendering system since 2010. That national route has applied since the Procurement Act 2023 took effect in February 2025.

Over the past 5 years, most of Coventry City Council's contract awards have been in IT services, health and social work and construction work.

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