Security Operation Centre

Tender description

A Managed Security Operation Centre with SIEM capability covering 24 hours, 7 days a week operation monitoring FSCS services to meet the Service Levels provided in the ITT Lot 1: i)A Managed Security Operation Centre with SIEM capability covering 24 hours, 7 days a week operation monitoring FSCS services to meet the Service Levels provided in the ITT ii)Ingest logs from FSCS IT services and provide monitoring, detection, and response iii)To consume logs in a range of formats and from multiple sources on premise and in the azure cloud, iv)To apply threat intelligence analysis to the technologies and services that comprise of the FSCS IT estate. v)Hosts and services located in cloud and on-premises environments shall be scanned and vulnerabilities highlighted. vi)To include regular real-time and summary reporting, and dashboards vii)To implement, configure and provide on-boarding support and assistance to FSCS in respect of the Services viii)To provide on-going account management and service management ix)To develop and tune the service to reduce false positives x)To work with FSCS to enhance the Services in line with changes to best practice