Business Telephony Requirement for South Staffordshire Council
Details
- Supplier(s)
- CHARTERHOUSE VOICE & DATA LIMITED
- Value
- £190,000
- Duration
- 4 years
- Topic
- Information technology services
- Published
- 9 November 2023
- Source
- uk:contracts_finder
Tender description
The provision of a Cloud based Contact Centre Telephony system for South Staffordshire District Council The solution requires an appropriate supplier who can provide South Staffordshire District Council a cloud based solution to allow customers of the District of South Staffordshire to ring and be directed to an appropriate Customer Services member of team who can deal with their requirements. Call off made from Crown Commercial Services G Cloud 13 Framework
Timeline
- Completed: Award published9 November 2023Current notice
- Completed: Award date27 November 2023
- Next: Contract expiry date26 November 2027in 13 months
About the buyer
Staffordshire County Council buys as a local authority, with a Commercial Team managing procurement on its behalf. Existing framework agreements, dynamic purchasing systems and collaborative partner arrangements are used ahead of new competitions where possible. Contract award notices and procurement reports are published for transparency.
Over the past 5 years, most of Staffordshire County Council's contract awards have been in business services, waste, cleaning and environmental services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov |
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