HSIB Investigations Management System

Tender description

Provision of an investigations management system to facilitate HSIB's national and maternity investigations. HSIB require a Software-as-a-Service (SaaS) cloud-based investigations management system which will deliver a number of benefits including: a. A fit for purpose investigations management platform to support investigations activities ensuring alignment with HSIB's investigations management principles and processes. b. Allowing users to accomplish as much of their work on investigations within the system as possible, and without recourse to external applications or documents. c. A highly secure system for a variety of sensitive information which will be stored within the system. d. Improvements to the front-end user experience for referring an incident to HSIB by developing user-centric interfaces which maximise ease of reporting for external stakeholders. e. A simplified user interface to support the diverse internal user base to combat current system circumventions due to complexity of existing systems. f. Increased, configurable management information and reporting capabilities to drive consistency and efficiencies in data analysis and reporting. g. Provision of a real time dashboard on the status of all cases. h. Improved system scalability to support future growth. i. Secure unified access from any location, on any device, increasing system accessibility. j. Open Application Programming Interfaces (APIs) to allow future data integration initiatives and improve data export/ analysis capabilities. k. Enhanced ability to track, manage and report on safety recommendations. l. Flexible workflow functionality to drive consistency and efficiencies in investigations. m. Platform automation for common tasks to drive consistencies and efficiencies when performing investigations and producing reports. n. Increased security and data governance. o. A system that reduces the overhead of the in-house support function, whereby reliability and availability are monitored and managed by the Supplier against a strict service level agreement.