Expired contract

Staff Engagement Survey

Details

Supplier(s)
WILLIS LIMITED
Value
£35,580
Duration
1 year
Topic
Business services: law, marketing, consulting, recruitment, printing and security
Published
26 October 2023

Tender description

Provision of staff engagement survey software and analysis of results Additional information: 1 year contract with option to extend by mutual consent

Timeline

  1. Completed: Award published26 October 2023
    Current notice
  2. Completed: Award date30 October 2023
  3. Completed: Contract expiry date29 October 2024

About the buyer

Parliament set up Financial Ombudsman Service in 2001 to investigate complaints about financial businesses. Financial Ombudsman Service buys as a central government body. Framework agreements from the Government Commercial Agency and ESPO offer another route to market. Purchases range from building maintenance to professional consultancy. Suppliers must meet its security, data processing and equality standards.

Mini-competitions are run among suppliers on those frameworks.

Over the past 5 years, most of Financial Ombudsman Service's contract awards have been in IT services, business services and software and information systems.

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