Digital ARC Solution
Details
- Supplier(s)
- TUNSTALL HEALTHCARE (UK) LIMITED
- Value
- £173,600
- Topic
- Software package and information systems
- Published
- 27 October 2023
- Source
- uk:find_a_tender
Tender description
Dumfries and Galloway Council are seeking bids for a digital alarm receiving centre (ARC) solution. Lot 1: This tender process is for participation in the Contract for a digital alarm receiving centre (ARC) solution for Dumfries and Galloway Council. The contract is required due to the Openreach analogue switch off by December 2025 which has prompted Dumfries and Galloway Council to migrate its telecare service to a digital solution. Digital ARC solution to be cloud-hosted via a Supplier as a Service (SaaS) platform.
Timeline
- Completed: Award date25 October 2023
- Completed: Award published27 October 2023Current notice
About the buyer
Dumfries and Galloway Council is the local authority for the Dumfries and Galloway region in south-west Scotland. Tenders are advertised through Public Contracts Scotland, the national portal used by public bodies across Scotland. Larger contracts often route through Scotland Excel framework agreements, the collaborative procurement body owned by Scottish councils. A dedicated procurement team operates from Carruthers House in Dumfries, the council's headquarters. Low-value, low-risk work goes out as direct quotes rather than full tenders, a route aimed at small, local suppliers. Annual procurement performance is reported under the Procurement Reform (Scotland) Act 2014.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Dumfries and Galloway Council's contract awards have been in health and social work, construction work and repair and maintenance.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48900000 · Miscellaneous software package and computer systems
- 72000000 · IT services: consulting, software development, Internet and support
- 72260000 · Software-related services
- 72268000 · Software supply services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@dumfries-and-galloway-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@dumfries-and-galloway-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@dumfries-and-galloway-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@dumfries-and-galloway-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@dumfries-and-galloway-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@dumfries-and-galloway-council.gov |
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