Expired contract

Pensions Redress Advice contract

Details

Buyer: Financial Ombudsman Service
Supplier(s): Isio Group Ltd
Value: £250,000
Duration: 1 year
Topic: Pension fund consultancy services
Published: 12 October 2023
Source: uk:contracts_finder

Tender description

Awarded contract to ISIO for the provision of pensions redress advice.

Timeline

Completed: Award date18 July 2023
Completed: Award published12 October 2023
Current notice
Completed: Contract expiry date18 December 2024

About the buyer

Parliament set up Financial Ombudsman Service in 2001 to investigate complaints about financial businesses. Financial Ombudsman Service buys as a central government body. Framework agreements from the Government Commercial Agency and ESPO offer another route to market. Purchases range from building maintenance to professional consultancy. Suppliers must meet its security, data processing and equality standards.

Mini-competitions are run among suppliers on those frameworks.

Over the past 5 years, most of Financial Ombudsman Service's contract awards have been in IT services, business services and software and information systems.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Commercial Director	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Procurement Manager	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Category Lead	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Senior Buyer	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Contracts Manager	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov