Parks Management System
Details
- Topic
- Contact management software package
- Published
- 11 October 2023
- Source
- uk:sell2wales
Tender description
The Parks and Cleansing Service of Swansea Council is looking to replace its current Parks Management System and would like to gain a better understanding of the benefits and functionality offered via external software solutions. Modernisation of the service and a move away from manually intensive back-office processes are key drivers, and initial discussions will help the council understand its requirements. Lot 1: Swansea Council (Parks and Cleansing) are looking to replace their current Parks Management System and would like to gain a better understanding of the benefits and functionality offered via external software solutions. The current system has been developed in-house over many years, and although it remains functional there is a desire to modernise the service and move away from manually intensive back-office processes without any loss of functionality. Current thinking suggests that a tender process early in the new calendar year (2024) may be a realistic target, with implementation taking place after the peak season (after September 2024). As a minimum it is envisaged that any new system should: - Be capable of meeting the requirements of all service teams (grounds maintenance, playgrounds, tree services). Cleansing Service functionality is not essential for this project but would be considered. - Enable modern ways of working and efficient management of data. - Offer or have the potential to integrate with financial applications, crm software and mapping software. At this stage the key aim of discussions will be to help the Council understand what is functionally available, gather a broad assessment of affordability against functionality and understand what a modern solution and an associated path to implementation may look like. Interested parties are therefore invited to contact Mr Phillip John via email (phil.john@swansea.gov.uk) no later than Friday 3rd November with a view to discussions being held during November and/or earlier. Please provide: 1. Name of your organisation and brief description of its background and experience 2. A brief overview of your product/service 3. Confirmation of your ability to show us your product either a) online or b) in person
Timeline
- Completed: Pre-tender published11 October 2023Current notice
About the buyer
City and County of Swansea is a Welsh local authority, and buys through Sell2Wales, the Welsh public sector's central tendering portal. Suppliers submit electronic tenders online through eTenderWales. Larger contracts are also advertised on Find a Tender Service under the Procurement Act 2023. Suppliers must register on the Central Digital Platform to bid for contracts above a set threshold value. Major framework agreements are procured through the South West Wales regional collaborative arrangement. Carmarthenshire County Council leads that arrangement for the wider region, alongside Neath Port Talbot, Pembrokeshire and Ceredigion councils.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of City and County of Swansea's contract awards have been in construction work, transport equipment and business services.
Relevant CPV codes
- 48333000 · Contact management software package
- 48445000 · Customer Relation Management software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@city-and-county-of-swansea.gov |
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