Expired contract

Social Media Listening Tool v2

Details

Value
£102,960
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
3 October 2023

Tender description

This procurement exercise was carried under G-Cloud Framework. To procure IT services to analyse and monitor social media to understand customer and stakeholder sentiment surrounding tax policies and receive real-time alerts on a range of topics.

Timeline

  1. Completed: Award date29 July 2023
  2. Completed: Award published3 October 2023
    Current notice
  3. Completed: Contract expiry date28 July 2025

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

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Decision makers

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