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Expired contract

Borders & Trade - Live Services Partner

Details

Buyer
HM Revenue & Customs (HMRC)
Supplier(s)
MASTEK (UK) LTD.
Value
£21,000,000
Duration
1 year
Topic
System and support services
Published
4 October 2023
Source
uk:contracts_finder

Tender description

This Call Off Contract, under CCS Framework RM1557.13 (G-Cloud 13), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders & Trade teams. Some of the services in-scope are categorised as Critical National Infrastructure (CNI) services, and therefore 24/7 support is required in relation to these. The Supplier will work with developers to support project teams transitioning new services to live. Activities include (but not limited to): testing, monitoring, deployment & release. The Contract Value is calculated as: Total (potential) max. value - £21M (which comprises of:) - Initial 12 month term max. value - £14M - Potential 6 month extension max. value - £7M

Timeline

  1. Award date3 October 2023
  2. Award published4 October 2023
    Current notice
  3. Contract expiry date2 October 2024

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

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Decision makers

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