Software as a Service - Service Desk Software
Details
- Supplier(s)
- IFS MO Company
- Value
- £230,000
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 27 September 2023
- Source
- uk:contracts_finder
Tender description
Norfolk County Council has purchased service management software via G-Cloud 13 ( Crown Commercial Services Framework). The value included is for contract until 31 March 2025 and is exclusive of VAT. The Council has the right to extend the contract for another 1 year plus 1 year.
Timeline
- Completed: Award date21 September 2023
- Completed: Award published27 September 2023Current notice
- Completed: Contract expiry date31 March 2025
About the buyer
Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Suppliers register an account on In-Tend, the council's electronic tendering system. Each opportunity carries a PIN that suppliers use to express interest before bidding. Larger opportunities are advertised nationally on Find a Tender, with smaller notices published on Contracts Finder. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@norfolk-county-council.gov |
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