con_22604 NLP and Webchat Services
Details
- Supplier(s)
- INFORM COMMUNICATIONS LTD
- Value
- £395,067
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 27 September 2023
- Source
- uk:contracts_finder
Tender description
Cloud Software to provide support with AI enabled telephony and Chatbot Services
Timeline
- Completed: Award date15 June 2022
- Completed: Award published27 September 2023Current notice
- Completed: Contract expiry date14 December 2023
About the buyer
The Department for Education is a ministerial department responsible for children's services and education policy in England, procuring both for itself and its executive agencies. Requirements are advertised on the Find a Tender service, published through the department's Jaggaer etendering system. Suppliers awarded a contract must register on the Central Digital Platform. Framework purchases follow the matching Crown Commercial Service terms. Many contracts are let on standard government terms, such as Cabinet Office short-form or model services agreements. Schools and academy trusts buy separately, using framework options the department reviews and approves in advance.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of the Department for Education's contract awards have been in business services, construction work and education and training.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-education.gov |
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