Expired contract

NECS Phase 2 Waiting Well Central Hub System

Details

Supplier(s)
Nintex UK Ltd
Value
£60,528
Duration
7 months
Topic
Data storage services
Published
20 September 2023

Tender description

The Get set for Surgery (GSFS), Formerly the Waiting Well, Program and Hub System is a platform designed to improve the patient experience by streamlining the process of managing appointments and communication. Phase 2 of the system aims to enhance the existing functionality of the Central Hub by introducing new features such as letter templates, appointment booking capabilities, and additional patient data management tools. The system will now form an End-to-End process for the GSFS program allowing the local hubs to manage their patients that have been referred and are engaged with the service.

Timeline

  1. Completed: Award date28 August 2023
  2. Completed: Award published20 September 2023
    Current notice
  3. Completed: Contract expiry date31 March 2024

About the buyer

NHS Shared Business Services, a joint venture with the Department of Health and Social Care, provides procurement services to the NHS and wider public sector as a central healthcare organisation. Tender opportunities are advertised on Find a Tender, the central digital platform and SAP Ariba. Suppliers register on both platforms to bid for a place on its framework agreements. Listing on a framework is free, with a nominal fee charged only on sales made through it. NHS bodies and the wider public sector call off from these frameworks under the Provider Selection Regime.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS Shared Business Services's contract awards have been in software and information systems, business services and IT services.

Relevant CPV codes

  • 72317000 · Data storage services

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Decision makers

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