Intelligent Service Operations Centre (ISOC) - AI Ops expertise
Details
- Supplier(s)
- Capgemini UK plc
- Value
- £125,500
- Duration
- 4 months
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 14 September 2023
- Source
- uk:contracts_finder
Tender description
This requirement is for AIOps expertise that will deliver key artefacts to progress the Discovery phase of the Intelligent Service Operation Centre (ISOC) programme. The aims of the ISOC programme are to integrate modern, cost effective technology that is underpinned with intelligent ways of working that address the growing complexity of DWP's IT environments, providing data-driven insights and enhanced visibility about our hybrid cloud environments, user needs and Digital Workplaces.
Timeline
- Completed: Award date30 August 2023
- Completed: Award published14 September 2023Current notice
- Completed: Contract expiry date31 December 2023
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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