GROWTH HUB TELEPHONY SERVICES

About the buyer

Cornwall Council is a local authority with a central Commercial Services team that handles procurement and contract management. Every tender opportunity is advertised on Supplying the South West, the council's ProContract portal, whatever the contract value. Higher-value opportunities also appear on the Central Digital Platform, where suppliers must register under the Procurement Act 2023. Contracts Finder is no longer used for the council's notices. A commercial pipeline sets out anticipated outsourcing by directorate over the next three to five years. School and social care transport contracts are let through a separate Passenger Transport Services portal.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Cornwall Council's contract awards have been in health and social work, education and training and software and information systems.