Expired contract

BTA1875 ITSM Service Desk Platform

Details

Value
£34,957
Duration
1 year
Topic
Information technology services
Published
10 July 2023

Tender description

ITSM Service Desk Platform: Crown Commercial Services G-Cloud 13 Contract, RM1557.13 Initial contract period of one year, with the potential to extend for up to 3 x 12 month periods.

Timeline

  1. Completed: Award published10 July 2023
    Current notice
  2. Completed: Award date10 July 2023
  3. Completed: Contract expiry date9 July 2024

About the buyer

VisitBritain buys as a central government agency and publishes its upcoming spend in a Commercial Pipeline. Public frameworks, including Government Commercial Agency ones, are used where they cover a need. Call-offs have used the Research and Insights dynamic purchasing system and G-Cloud 14. A Contract Management Framework covers contracts after award. Above-threshold contracts are categorised by risk and value, each with an assigned owner and manager.

No preferred supplier list is kept.

Over the past 5 years, most of VisitBritain's contract awards have been in business services, IT services and research and development.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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