Expired contract

ITSM Migration Support

Details

Buyer
Jisc
Supplier(s)
Alscient Limited
Value
£300,000
Duration
1 year
Topic
Software consultancy services
Published
30 June 2023

Tender description

Support services to migrate some Jisc business areas from incumbent IT Service Management platform to incoming platform, by kid-2024. This award was made against the G-Cloud13 framework, Lot 3. The contract values indicated represent a lowest expected amount payable, and a maximum permissible amount, based upon preparatory work which may lead further required work.

Timeline

  1. Completed: Award published30 June 2023
    Current notice
  2. Completed: Award date30 June 2023
  3. Completed: Contract expiry date31 July 2024

About the buyer

Jisc provides digital, data and network services to UK higher and further education, and buys as a central body with its own commercial team. Suppliers register free on the Mercell e-tendering portal to view and respond to opportunities. Contracts also appear on Contracts Finder and Find a Tender Service. A procurement pipeline lists larger contracts expected over the next five years. Frameworks and dynamic purchasing systems cover network equipment, cloud services and research systems. Member universities and colleges call off these agreements directly, without running their own tender. Regional partners including SUPC, APUC and HEPCW extend this buying power across the sector.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Jisc's contract awards have been in education and training, IT services and software and information systems.

Relevant CPV codes

  • 72266000 · Software consultancy services

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