Expired contract

Provision of Market Research Training

Details

Value
£59,014
Duration
1 year
Topic
Training services
Published
20 June 2023

Tender description

The DVLA UX, Research and Design Unit is an in-house team that carries out qualitative and quantitative research as well as a range of other techniques such as usability testing and analytics with DVLA customers. As part of the continues development of the DVLA UX, Research and Design team, the Operations and Customer Service Director has asked us to achieve accreditation as a provider of market research services. In order to achieve accredited status, we would like training that would allow staff to achieve qualifications in market research and analytics.

Timeline

  1. Completed: Award published20 June 2023
    Current notice
  2. Completed: Award date1 July 2023
  3. Completed: Contract expiry date30 June 2024

About the buyer

The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Contracts Finder lists the agency's current and past goods and services opportunities. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping. The Commercial Services Group in Swansea handles supplier enquiries for the agency.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.

Relevant CPV codes

  • 80500000 · Training services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

105 similar open tenders

See more open tenders related to Provision of Market Research Training.

Explore all open tenders

Related topics

Topics related to Provision of Market Research Training, ranked by notice volume.

View all topics

Related buyers

Buyers similar to Driver and Vehicle Licensing Agency.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.