Expired contract

Victim Satisfaction Surveys

Details

Supplier(s)
SMSR
Value
£35,000
Duration
1 year
Topic
Survey services
Published
13 June 2023

Tender description

The Police & Crime Commissioner for Warwickshire has extended via exemption the agreement with the incumbent supplier to continue provision of Victim Satisfaction Surveys beyond end of current contract. This is due to the Home Office completing a pilot study, once the results of the pilot are known this will enable a better understanding of requirements with a view to approaching the market next year.

Timeline

  1. Completed: Award published13 June 2023
    Current notice
  2. Completed: Award date1 April 2024
  3. Completed: Contract expiry date31 March 2025

About the buyer

Warwickshire Police is a blue light force serving Warwickshire. West Midlands Police already supplies Warwickshire's IT services under a standing agreement between the two forces. From April 2021, West Midlands Police began delivering payroll and business support functions for Warwickshire. About ten per cent of Warwickshire's services run through this regional collaboration, the rest handled locally. Forensic Scene Investigators stay based locally at Bedworth, working under West Midlands Police's direction.

Over the past 5 years, most of Warwickshire Police's contract awards have been in software and information systems, transport equipment and security and defence equipment.

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