Expired contract

con_20819 - National Careers Service Continuous Improvement and Quality Assurance programme

Details

Value
£1,228,110
Duration
2 years
Topic
Market research services
Published
13 June 2023

Tender description

The Quality Programme acts as an overarching quality evaluation framework for the National Careers Service, currently operational in 9 regions of England. The framework enables the Department for Education to monitor, compare and rate (on a quarterly, half yearly, yearly basis) the quality of each of the Services Prime Contractor's delivery. It also assesses their Quality Assurance (QA) mechanisms and the effectiveness in delivering a high quality, impartial careers information, advice, and guidance service to their customers. The Programme provides an independent and comprehensive source of reliable and measurable qualitative and quantitative data that exists about the National Careers Service. The findings from this programme will highlight areas of focus that will drive high quality outcomes for the customer and is an important element of our evidence base for measuring the impact of the Service.

Timeline

  1. Completed: Award published13 June 2023
    Current notice
  2. Completed: Award date1 July 2023
  3. Completed: Contract expiry date30 September 2025

About the buyer

The Department for Education is a ministerial department responsible for children's services and education policy in England, procuring both for itself and its executive agencies. Framework purchases follow the matching Crown Commercial Service terms. Many contracts are let on standard government terms, such as Cabinet Office short-form or model services agreements. Schools and academy trusts buy separately, using framework options the department reviews and approves in advance.

Over the past 5 years, most of the Department for Education's contract awards have been in business services, construction work and education and training.

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