Expired contract

Call Routing for HMCG, ARCC and Corporate Telephony Dialing Platforms

Details

Value
£61,425
Duration
1 year
Topic
IT services: consulting, software development, Internet and support
Published
5 June 2023

Tender description

Call Routing for HMCG, ARCC and Corporate Telephony Dialing Platforms. MCA has selected the BT Smartnumbers service under Crown Commercial Service's framework Network Services 2.

Timeline

  1. Completed: Award published5 June 2023
    Current notice
  2. Completed: Award date1 July 2023
  3. Completed: Contract expiry date30 June 2024

About the buyer

The Maritime and Coastguard Agency is an executive agency of the Department for Transport, and buys as a central government agency for maritime and coastal search and rescue. Crown Commercial Service frameworks are used where they fit the agency's needs. Specialist maritime technical and scientific services are sourced through dedicated frameworks instead. The Procurement Team sits within Commercial and Programmes at the agency's Southampton headquarters.

Over the past 5 years, most of Maritime and Coastguard Agency's contract awards have been in business services, IT services and software and information systems.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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