Expired contract

Openscape Upgrade

Details

Value
£59,858.45
Duration
1 year
Topic
Software package and information systems
Published
30 May 2023

Tender description

Virgin Media Business supply our 999 and 101 infrastructure and contact centre and currently support with life and limb contract for the openscape telephony and contact centre. This system takes 999 and all public contact in CMD and Crime Bureau, RSU. This purchase is a Software Upgrade of contact centre and move to windows server 2019 (Industry led decision)

Timeline

  1. Completed: Award published30 May 2023
    Current notice
  2. Completed: Award date1 June 2023
  3. Completed: Contract expiry date30 May 2024

About the buyer

Leicestershire Police is a blue light force that buys equipment and support services to keep Leicestershire policed and safe. The team also commissions on behalf of the Office of the Police and Crime Commissioner and the East Midlands Special Operations Unit. Leicestershire Police also shares procurement frameworks, including one covering vehicle recycling and disposal, with Derbyshire, Lincolnshire, Northamptonshire and Nottinghamshire Police.

Over the past 5 years, most of Leicestershire Police's contract awards have been in software and information systems, repair and maintenance and business services.

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Decision makers

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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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