Queue IT Virtual Waiting Room
Details
- Supplier(s)
- Softcat PLC
- Value
- £64,319.78
- Duration
- 1 year
- Topic
- Information technology services
- Published
- 16 May 2023
- Source
- uk:contracts_finder
Tender description
The Student Loans company has a number of externally facing portals which allow customers including students and repayers to self-serve. Within SLC, we use a virtual queuing service to control the flow of inbound network traffic. The requirement is to procure a solution which will allow traffic to the portal to be restricted in a way which protects the service while also preserving the user experience as much as possible
Timeline
- Completed: Award date1 May 2023
- Completed: Award published16 May 2023Current notice
- Completed: Contract expiry date30 April 2024
About the buyer
Student Loans Company administers loans and grants to students across the UK as a non-departmental public body sponsored by the Department for Education. The Commercial Services team runs procurement across the organisation. Framework agreements are the first route, particularly through Crown Commercial Service and Scottish Government procurement. Delivery partners have joined through a technology transformation procured by competitive tender.
A forward pipeline lists upcoming opportunities ahead of the largest contracts.
Over the past 5 years, most of Student Loans Company's contract awards have been in software and information systems, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov |
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