Awarded contract

Residents Satisfaction Survey - Arun District Council

Details

Value
£138,641.02
Duration
6 years
Topic
Survey services
Published
3 May 2023

Tender description

Every year, Arun District Council distribute a satisfaction survey to a sample number of households within the district. The survey asks for residents' views on key services provided by the Council. Some of the questions directly relate to key performance indicators. The survey is distributed via paper/postal methods alongside online and mobile friendly versions. The Authority also require the data to be analysed once returned and broken down into geographical sectors. The contract has a term of 4 years with an option to extend for 2 years.

Timeline

  1. Completed: Award date3 April 2023
  2. Completed: Award published3 May 2023
    Current notice
  3. Next: Contract expiry date2 April 2029in 2 years

About the buyer

Hampshire County Council buys as a local authority through its own Strategic Procurement Team. Tenders are advertised on the In-tend e-tendering portal, shared with Hampshire and Isle of Wight Fire and Rescue Service and neighbouring district councils. The same team also procures for district, borough and parish councils and national park authorities across Hampshire. Existing contracts and frameworks are listed on Contracting Direct, shared with Hampshire Constabulary and the fire and rescue service. A separate Strategic Frameworks Team runs works and professional services framework agreements for public authorities across the South.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Hampshire County Council's contract awards have been in construction work, education and training and health and social work.

Relevant CPV codes

  • 79311000 · Survey services
  • 79320000 · Public-opinion polling services
  • 79330000 · Statistical services

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