Middleware and Software provided eSBC Support Service
Details
- Supplier(s)
- SABIO Ltd
- Value
- £87,180
- Duration
- 1 year
- Topic
- Information technology services
- Published
- 20 April 2023
- Source
- uk:contracts_finder
Tender description
This requirement is for a new contract for the supply of a Support Service with Sabio Ltd which will be awarded using CCS framework G-Cloud 13 for one year. This Service is required for Contact Centre Test Automation an integral part of DWP's Contact Centre Infrastructure. Currently there is a gap in support for both the Middleware and virtual Session Border Controllers (eSBC) that form part of the infrastructure required to deliver DWP's Test Automation services.
Timeline
- Completed: Award published20 April 2023Current notice
- Completed: Award date28 April 2023
- Completed: Contract expiry date27 April 2024
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Larger contracts are advertised on Find a Tender, with suppliers registering through the Atamis eSourcing portal. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities. Commercial teams engage the market early through in-person and online supplier events.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Relevant CPV codes
- 72222300 · Information technology services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
29 similar open tenders
See more open tenders related to Middleware and Software provided eSBC Support Service.
- Open tender
Artificial Intelligence Innovation
- Open tender
All-Age Carers Service
- Open tender
Customer Due Diligence (CDD) Platform
Related topics
Topics related to Middleware and Software provided eSBC Support Service, ranked by notice volume.
- 3,275£192.4bn
- 947£6.0bn
Related buyers
Buyers similar to Department For Work and Pensions (DWP).
- 1,715£67.8bn
- 870£126.6bn
- 820£1.6bn
- 684£160.5bn
- 510£10.0bn
- 386£1.6bn
- 323£1.5bn
- 298£1.7bn
- 287£671.8m
- 221£221.9bn
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
